Customer References

All comments and suggestions are greatly appreciated! To send us your feedback please click HERE

Joan M. Thornton, Burgess Hill, West Sussex

Dear Newhouse Family,

Thank you for your latest, Issue 11 catalogue. It has certainly helped me clarify what I can do this year to make my 100+ cards without too much repetition. Many thanks for producing another range of fine quality products for me to enjoy working with.

Thank you for your continuing service and I look forward to receiving all the 'goodies' as promptly as always.

Your sincerely,

Joan M. Thornton

Evelyn Howard, Marlow, Bucks, June 2008

Dear Cardcraft,

I am a new customer and have just received my first order from you. I am writing to say how delighted I am with all you have sent. I am very impressed with the quality and the reasonable prices. Also with the speed in which I received the order. There were so many lovely things in your catalogue I would have liked to buy. I hope you will keep me on your mailing list.

Best wishes,

Evelyn Howard

Teena, May 2008

Hi Cardcraft plus i just wanted to let you know how pleased i was with my recent order. It was so easy to order the items ,they arrived quickly and packaged well and it felt like christmas opening all my goodies. Great service is hard to come by these days so well done and keep up your good work , i look forward to shopping with you again and again thanks Teena x

Christine Darwen, May 2008

Hi,
Just a quick note to let you know how much I appreciate you !! Your prices are great, the selection is absolutely fantastic, the service is amazing....the catalogues are my biggest temptation, the website is the next biggest temptation...but seriously ..YOU GUYS ROCK!!!!!
Thanks again,
Best Regards,
Christine Darwen

Sharon Robinson, March 2008

I just had to contact you - each brochure you keep bringing out all the quirky decoupage sheets, typsy adults, the cards I have made with these have stormed out, so I have just ordered the golden oldies as I know that these will sell like hot cakes, then theres the hunks and ladies, sporting blunders the list goes on, every time I get your brochure I can't wait to browse, although I know without a shadow of a doubt that I will end up buying, keep up the good work

Thank you xx

Joan M Thornton, West Sussex, February 2008

"Dear Newhouse Family

Thank you for the latest Spring Supplement which made me spend good time going through it and the main 9th catalogue.

I was pleased to send around one hundred Christmas cards made with products from my last orders and to receive many compliments by return . Many thanks for supplying such fine quality products for me to work with.

I am now into the birthday, anniversary mode with a little forward thinking towards Christmas 2008, dare I say!

I realize that catalogue space is limited, so I have included in my attached order some peel-offs from your previous catalogue in the hope you may still have some on your shelves as they proved most successful. Oh, if only you were not so far away!

Many thanks for your continuing service."

Miss Christine Wilkinson, Sunderland

"...I make cards and have done for two years. Your catalogues and supplements are amongst the best I have seen."

Pam Herold, Nashville, TN, USA - December 2007

"Good Morning from the US of A,
Love your site and have enjoyed no loved your site. It is so much fun.
I would like to know more about the Lucky Dips that you have. Is it always random? If I were to buy 3 of a dip could they all be the same item? Is it possible to get one of each?
I live in Nashville, TN and have loved the paper crafting from Europe ever since I was introduced to Pergamano in 2002. Lately I have enjoyed looking for items from a lot of the better brass stencil companies that feature new techniques in card making. Your site has had the best bang for the buck that I have found.
Thanks so much"

Sam Woods - September 2007

"Just thought I’d say that I love your warehouse, I get a bit like a magpie with shiny things when I shop there! Your staff are super helpful & the demonstrations are fab! I’ve recently started shopping on your website which is really easy to navigate, its also a bit dangerous for me and my credit card Hehe! Anyway, thanks to your unusual selection of card blanks I've just got a big wedding stationary order, so thank you! Keep up the good work"

Lynn Mackay - August 2007

"You have such a good selection and never any bother getting the orders, well done
Lynn."

Pam Upton - August 2007

"I thought I’d put this note in to say thankyou for your great little enticers to buy, well that’s what I call your catalogues! Everything from you has been of good quality and has triggered ideas for me to create my own attachments; your backing papers are good too."

P.S The packing dept. do a super job, never any damaged goods.

*Wedding cards request noted*

Mrs Beaven - March 2007

"Thank you so much for your kind attention and I wish you well for the future, it was nice to speak to someone who is so understanding you deserve to do well."

Mrs Staniforth - January 2007

"Thank you so much for my order, received today. The lady who took my order was extremely pleasant and helpful - and the speed at which delivery has been made is wonderful.

I am absolutely delighted with my box of "goodies", the Dufex Decoupage sheets look beautiful and I shall tackle them after lunch - blow the housework!

Although I will not be one of your best customers, because I just make a few cards as a hobby, I shall most certainly order from you again. Well done to you all for your promptness."

Sue Williams - September 2006

"I felt that I just had to send you this message to let you know what wonderful staff you have. I wanted to order two stamps, Baby Rosebud and Christmas Reflections from your website. When I put in the order numbers it said no item found so I sent an email to find out if I could still order them.

Fay Smith replied and found both stamps for me which I received this morning. She was very nice and very helpful and I believe in giving someone a pat on the back when they deserve it so I just wanted to let you know I am a very happy and impressed customer and wont hesitate to order things again and recommend you to my friends. Everything that I ordered was of good quality and arrived in first class condition."

Eileen McClory - September 2006

"Thank You for seeing to my order over the phone. You always are very obliging and very nice to talk to! Thank You"

Mrs Gooding - September 2006

"This is a 'Thank You' note to express to you how good your service is. On the front of this card is 'All The Best', that's what your members of staff are to me."

Mrs Jeffery - September 2006

"Your Pink and Blue catalogues arrived within three days of each other, and I have really enjoyed browsing through them. There is such a fantastic selection of craft materials, but what makes your catalogues so special is the information and examples of the products you are selling. A lot of the things I have ordered are new to me, but because of your illustrations and narratives I have no hesitation in wanting to try them. The catalogues are always there to refer to if necessary. Thank you so much."

June Wood - July 2006

"I just wanted to say how much I enjoyed my first visit to your shop yesterday.It was a real pleasure to find such a vast selection of beautiful inspiration and I will definitely be back! It was also a nice surprise to find that your catalogue is an accurate representation of the goods on offer. Please keep the catalogues coming!"

Diane Robinson - July 2006

"Thank you for my last order - wonderful service and quality goods - always!"

Tracey - July 2006

"Thank you so much for your help on the phone! And please thank Adam once again for getting back to me regarding the stencil. Many Thanks."

Michiko Bacon - June 2006

"I Received my order yesterday and I am delighted with my items. Thanks you for all of your assistance and your patience, I have found your approach to be friendly, appropriate and honest. Thanks again for all your time."

Mrs M Coot - May 2006

"I received my first order from you today and would like to thank you for your prompt delivery and to say I am delighted with my purchase and thank you for enclosing a catalogue I shall enjoy browsing through it so that I can order more of your great products!"

Miss Waters - May 2006

"I recently received a copy of your latest colour catalogue and was blown away by its amazing contents! So much that I took it to work so that my colleagues could browse through it and see if they would like to purchase any items form your wonderful range of products."

Mrs Sawyer - April 2006

"I was so impressed with your fast delivery service and the quality of the goods I just wanted to let you know and to thank you for your quick service."

Mrs Beaven - January 2006

"Thank you so much for your kind attention and I wish you well for the future, it was nice to speak to someone who is so understanding."

Pauline Mitchell - January 2006

"Just wanted you all to know, as well as having a fabulous catalogue with thousands of things in that all my students (and I) want to buy over the coming months, you have excelled our expectations. Once again, your clerks on the order desk, enquiries and the warehouse pickers etc. are all to be congratulated on an excellent service - far beyond our wildest dreams. We all like to look at the catalogue and supplements and go oooh look at that, and ahh I'd like to get that and, of course, we share ideas and some of the products, so we get the best out of our money."

Lisa Walker - December 2005

"Thank you for my order, it arrived on Saturday, the Floral Bodice stamp is lovely! I will keep looking on your site for more items. Thank you again for a prompt and pleasant transaction!"

Angie Ekema - October 2005

"I just wanted to say I enjoyed Stitch 2005 this year. I made a B-line for your stall before I looked at anything else. I spent far too much on your stall but I am not disappointed with my purchases. I think your catalogue is brilliant and has a great range of products but it is nice to actually see the products before buying them."

Mrs Ruth Moore - September 2005

"Dear Cardcraft. I have just received my order I placed on the web site only 3 days ago. I could not believe the speed of service and all the products arrived safely and are a delight. The only problem is I may now have to cut up my credit card! Many thanks for the excellent service."

Elaine Tiley - August 2005

"I would just like to day what an excellent service you provide, where such a vast variety of crafts and requisites are catered for. Many Thanks. "

Mr & Mrs M. Bruce - June 2005

"Your latest catalogue is superb. I have thoroughly enjoyed looking through it and find the worked models an inspiration. I would also like to mention your post and packing rates which seem to me much fairer than most other mail order companies. I know you are providing a great service. Thank you."

Jean Tierney - April 2005

"I just wanted to thank you for producing such a wonderful catalogue - a real Aladdin's Cave - which I have thoroughly enjoyed reading. As a very, very new recruit to card making, I have found it really useful to read your helpful tips and descriptions of the various techniques involved. The range of products you offer is so extensive that I have been spoiled for choice..."

Julie - March 2005

"I just had to write and say how pleased I am with your company. The products are dispatched quickly, the mail order staff are very helpful and the catalogue is packed with lots of goodies and in colour too! I only received the catalogue about a week ago, but I am already on my third order. Congratulations, you are number 1 in my book!"

Yvonne Munn - February 2005

"I just felt I had to contact you and say WOW! and thank you. I have just received a copy of your new catalogue and it has taken my breath away. So many wonderful goodies all in one publication - all I need now is another mortgage because I want one of everything!...my birthday is next month and my family have just asked me what I want for both birthday and Christmas so all I need to do now is give them your lovely catalogue and say take your pick!"